Terms & Conditions

English translation for your convenience. The German version (AGB) is legally binding.

§ 1 Scope

These terms and conditions apply to all orders placed via the website xxx-agency.com with Christian Ranz, Schwabenstr. 43, 87616 Marktoberdorf, Germany (hereinafter “we”). Our offer is directed at consumers aged 18 and over residing in the European Union.

§ 2 Conclusion of contract

The presentation of the products on the website is not a binding offer but an invitation to order. By completing the order process you submit a binding offer. The contract is concluded when we confirm the order by email or provide the service, whichever occurs first.

§ 3 Services

We offer: the Profile Guide as a PDF and as a printed brochure, T-shirts, profile building blocks (profile picture, header, bio), profile analysis (Profile Audit light, Profile Audit Pro, Profile Optimization) and coaching (Chat, Profile Complete). The scope and content of the individual services result from the respective product description on the website at the time of the order.

§ 4 Prices and payment

All prices are in euros and include the statutory value added tax. Shipping within the European Union is included in the price; we ship physical goods to addresses in the European Union only. The available payment methods are shown during the order process. In the case of payment in advance, we provide the service after receipt of the amount.

§ 5 Delivery and provision of services

The PDF guide is provided by email or download link after receipt of payment. Printed guides are sent as registered mail and shirts as parcels to the delivery address provided within the European Union; the expected delivery time is stated during the order process. Profile Audit Pro, Profile Optimization and building blocks are delivered by email within 48 hours on business days, counted from receipt of payment and of the information required for them. Coaching dates are arranged individually; the chat week begins on the agreed start day.

§ 6 Cooperation

For analysis, building blocks and coaching we need from you the link to your profile, answers to a few questions and — if you wish — your own image material. You warrant that you hold the necessary rights to submitted material and that no other persons are depicted on it without their consent.

§ 7 Rights of use

The PDF guide is delivered with a personalized watermark and is intended for your own use only; passing on, publishing and reproducing it is not permitted. For delivered texts and images (building blocks, optimization) you receive a simple, unlimited-in-time right of use for your own profiles. Passing on to third parties or reselling is not permitted.

§ 8 Right of withdrawal

As a consumer you have a statutory right of withdrawal. The details, the exceptions for digital content and services already begun, and the model withdrawal form can be found in the Right of Withdrawal.

§ 9 Warranty and no guarantee of success

The statutory warranty rights apply. Our analyses, building blocks and coaching are consulting and design services. We cannot and do not promise a specific economic success, a specific reach or specific earnings; the decision on implementation lies with you.

§ 10 Liability

We are liable without limitation in cases of intent and gross negligence as well as for injury to life, body or health. In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. Otherwise, liability is excluded. Liability under the German Product Liability Act remains unaffected.

§ 11 Discretion

We do not need a real name; an anonymous email address and your profile name are sufficient. Only for shipping physical goods do we need a delivery address. We do not pass your details on to third parties unless required for payment and shipping (see Privacy Policy).

§ 12 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection provisions of your country of residence remain unaffected. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). Should any provision of these terms be invalid, the validity of the remaining provisions remains unaffected.

Version

September 2026